Terms and Conditions sido88 —
Read Before Using the Platform

By accessing or using the sido88 platform — whether through the website, mobile app or any other medium we provide — you automatically agree to be bound by these Terms & Conditions. This acceptance is comprehensive and applies to all aspects of platform use, including browsing, account registration, deposits, betting and withdrawals.

These Terms and Conditions should be read together with sido88's Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and sido88. In the event of any conflict between these documents, these Terms and Conditions shall prevail unless otherwise expressly stated.

To register and use the sido88 platform, you must meet all of the following eligibility requirements without exception:

• Being at least 18 years of age at the date of registration.
• Being in a jurisdiction that does not prohibit the use of online betting services.
• Have never been declared bankrupt or are currently undergoing bankruptcy proceedings.
• Acting in your own personal capacity, not as an agent or representative of any third party.
• Are not included on any active self-exclusion list at any gambling platform.

Sido88 reserves the right to verify your eligibility at any time through the Know Your Customer (KYC) process. During KYC, you may be required to submit documents such as your identification card, passport, bank statement or other reasonable supporting documents. Failure to provide the required documents within the stipulated timeframe may result in your account being temporarily suspended.

Each user is only permitted to hold one sido88 account. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

You are solely responsible for ensuring your account information is accurate, up to date and complete. This includes your full name, date of birth, mobile number and financial details used for deposits and withdrawals.

Your account security is your personal responsibility. sido88 recommends that you:

• Using a strong, unique password that is not used for any other accounts.
• Enabling two-factor authentication (2FA) for an additional layer of protection.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when using a shared device.
• Notify sido88 immediately if you suspect unauthorised access to your account.

Sido88 shall not be liable for any losses arising from your own negligence in safeguarding your account security. However, we will take immediate action to investigate and address any reported unauthorised access.

Sido88 provides a variety of deposit and withdrawal methods suited for Malaysia users, including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, ShopeePay and direct bank transfer. All financial transactions are subject to the following conditions:

• The minimum deposit is RM10 for standard payment methods.
• The minimum withdrawal is RM30 per request.
• Withdrawal requests are processed within 1–3 business days depending on the selected method.
• Withdrawals may only be made to an account or digital wallet in your own name.
• sido88 reserves the right to request additional verification before processing withdrawals that exceed certain limits.

All deposits and withdrawals must use the same method for anti-money laundering compliance purposes. If the original deposit method is unavailable for withdrawal, sido88 will contact you to arrange a suitable alternative.

Sido88 offers a wide range of bonuses and promotions for new and existing members. All bonus offers are subject to specific terms stated in each promotion. In general, the following terms apply to all bonuses:

• Every bonus has a wagering requirement that must be met before a withdrawal can be made.
• Wagering requirements are typically between 10x and 30x depending on the bonus type.
• Only one welcome bonus may be claimed per new user.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Some games may contribute at different rates towards bonus wagering requirements.
• sido88 reserves the right to void any bonus if there is evidence of abuse or fraud.

Participants in any sido88 promotion agree that sido88's decision is final in any dispute relating to bonuses. sido88 also reserves the right to modify, suspend or terminate any promotion at any time with or without prior notice.

All bets placed on sido88 are subject to game-specific rules for each category. In general, the following conditions apply:

• Confirmed bets cannot be cancelled or amended.
• In the event of a technical failure during an active bet, sido88 will use valid server records as the final reference.
• Bets placed on events that have already started or concluded due to a display error will be voided and funds returned.
• Wins resulting from technical errors, system disruptions or odds display inconsistencies are void and will not be paid out.
• sido88 reserves the right to decline or limit any bet without providing a reason.

For Sports Betting, the odds displayed at the time a bet is placed are the applicable odds, unless there is an obvious error such as odds that deviate significantly from the current market due to a system error.

Sido88 users are strictly prohibited from engaging in any of the following activities:

• Using automated software, bots, interception tools or any unauthorised method to exploit the platform.
• Colluding with other players to manipulate game outcomes.
• Registering multiple accounts to repeatedly claim bonus benefits.
• Using false personal information or another person's identity during registration or KYC.
• Transferring funds between accounts for the purpose of money laundering or other illegal activities.
• Distributing harmful, threatening or abusive content to other users or sido88 staff.

Sido88 employs a sophisticated fraud detection system that operates continuously. Any activity suspected of violating these terms will be investigated, and the relevant account may be suspended immediately while the investigation is ongoing. If a violation is proven, sido88 reserves the right to close the account, forfeit funds and report the case to the relevant authorities.

You may close your sido88 account at any time by contacting our customer support team. Before closure, ensure all active balances have been withdrawn, as sido88 is not liable for unclaimed funds after a specified period.

Sido88 reserves the right to suspend or close your account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Failure to submit KYC documents within the specified timeframe.
• Activities suspected of fraud or money laundering.
• Requests from regulatory authorities or law enforcement agencies.
• Account inactivity for more than 12 consecutive months.

To the extent permitted by applicable law, sido88 shall not be liable for:

• Any loss or damage arising from service disruptions caused by factors beyond our control, such as natural disasters, third-party infrastructure failures or cyberattacks.
• Betting outcomes arising from incorrect or incomplete information provided by the user themselves.
• Losses resulting from a user's failure to follow account security guidelines.
• Changes in local legislation affecting the availability of sido88 services in certain jurisdictions.

Sido88's total liability to any user under any circumstance shall not exceed the amount deposited by that user in the 30 days preceding the event giving rise to the liability claim.

Sido88 reserves the right to update, amend or replace any part of these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this document will be revised to reflect the date of the latest amendment.

For material changes that significantly affect user rights, sido88 will endeavour to provide reasonable notice via registered email or in-platform notification at least 7 days before the changes take effect. Minor changes such as clarifications or language corrections do not require prior notice.

You are encouraged to review this Terms & Conditions page periodically to stay informed of the latest terms governing your use of the sido88 platform. Continued use after any changes take effect constitutes acceptance of the revised terms.